All times displayed for America/New_York timezone.

Live keynotes & sessions

The Retail Revolution: Planning Ahead for Digital Disruption
09:00 - 09:45
Keynote
Technical Director, Office of the CTO
Google

We have all played our part in how technology has disrupted the traditional world of retail. But in the shadow of the recent pandemic, technology has emerged as retail's savior. And as retailers scramble to accelerate their digital capability, a superpower exists that most know, yet few have mastered. It is the art of gamification. Using game techniques and methodologies, there is an urgent need for retail to deliver compelling digital experiences that are human-focused rather than merely task obsessed. And, as we build the next incarnation of retail theatre, let's make sure to satisfy a new generation of highly creative, multitasking customers, who have simply become impatient with a world that appears too slow. This practical keynote will provide the latest thinking in how gamification is changing the world of retail, across its entire value chain, and reshaping organizations. Learn how to use simple techniques for your customers today, and leverage gamification as the winning effect for your business, culture and bottom line.

Time to Play: Supercharging Retail Through Gamification
12:00 - 12:45
Keynote
Co-Founder, ASOS Ventures, and Founder and Chief Executive Officer, Coded Futures

We have all played our part in how technology has disrupted the traditional world of retail. But in the shadow of the recent pandemic, technology has emerged as retail's savior. And as retailers scramble to accelerate their digital capability, a superpower exists that most know, yet few have mastered. It is the art of gamification. Using game techniques and methodologies, there is an urgent need for retail to deliver compelling digital experiences that are human-focused rather than merely task obsessed. And, as we build the next incarnation of retail theatre, let's make sure to satisfy a new generation of highly creative, multitasking customers, who have simply become impatient with a world that appears too slow. This practical keynote will provide the latest thinking in how gamification is changing the world of retail, across its entire value chain, and reshaping organizations. Learn how to use simple techniques for your customers today, and leverage gamification as the winning effect for your business, culture and bottom line.

On-demand sessions (available throughout both live event days)

All sessions from Day 1 available on-demand
06:00 - 20:00
Session

All sessions listed on Day 1 (Wednesday 28th Oct.) will be available on Day 2 and for 4 weeks after the event ends.